SUPPORT BEYOND LAUNCH
A website needs attention after it goes live. Preze Digital's maintenance service supports WordPress updates, backups, link checks and content assistance so you have a practical plan for looking after your online presence.
WEBSITE MAINTENANCE PACKAGES
Choose a starting point. We review your website and agree the support scope before your plan begins.
MONTHLY WEBSITE CARE
For a small business website that needs dependable routine care.
US$49.00 / month
MONTHLY WEBSITE CARE
For an active website with regular content and enquiry needs.
US$99.00 / month
MONTHLY WEBSITE CARE
For established websites with more updates and integrations.
US$199.00 / month
Per website, billed monthly after an initial website review. Hosting, domain renewals, paid licences, major redesigns, new features and recovery of pre-existing incidents are quoted separately. Included editing time does not roll over. Support hours and response arrangements are confirmed in your agreement.
01 / YOUR PROJECT, CONSIDERED
Your content changes, software is updated and visitors continue to use the site. Maintenance gives those everyday needs a defined place, with a support scope that reflects how important the website is to your business.
02 / YOUR PROJECT, CONSIDERED
The published service covers WordPress core, themes and plugins. Update work is intended to keep the site on supported versions and reduce avoidable compatibility or security issues.
03 / YOUR PROJECT, CONSIDERED
Regular backups are part of the published maintenance offer. The agreed plan should define what is backed up, how often it is saved and what restoration support is included.
04 / YOUR PROJECT, CONSIDERED
Need to change a page, add content or manage the blog? Content management support can be included in the maintenance scope. Define the type and amount of work so the plan fits your regular needs.
05 / YOUR PROJECT, CONSIDERED
Broken link monitoring and repair help keep visitors moving through the website. Important pages, links and contact paths can be included in the agreed checks.
06 / YOUR PROJECT, CONSIDERED
Ongoing maintenance is optional in the published Preze Digital website offer. Whether you use our support or manage the site yourself, a clear plan makes responsibilities easier to understand.
A LITTLE MORE CLARITY
The published service makes maintenance optional. You can choose a Preze Digital support plan or arrange for your own team to manage the site.
Share the site and current setup. It needs to be reviewed before a maintenance scope can be agreed.
Content support can cover agreed updates. New pages, redesigns or larger features should be defined in the plan or quoted as additional work.
The proposal should set out the support contact, response expectations, backup arrangements and restoration scope for the site.
Share the website address, platform and the issues you need help with. An initial review may be needed to understand the setup and confirm whether we can support it and what work is required first.
No. Recurring invoice schedules generate invoice document for review. Automatic card charging is a separate capability and is not enabled by this feature. The team reviews, issues and sends invoices through the normal process.
Sign in to the client portal, open Support tickets and describe one issue per ticket. Include the relevant page or project, what you expected and what happened. You can add supported attachments after the ticket is created.
Sign in to your client portal and open a support ticket with the page address, requested change and any relevant files. Keep separate issues in separate tickets so the team can track each request clearly.
Ongoing maintenance is a separate service unless it is expressly included in your agreed package. Review the maintenance plan and its scope, billing period and response arrangements before you accept it.
Depending on the agreed plan, maintenance can cover website updates, checks, backups and a defined allowance for content changes or support. The selected plan and proposal confirm the actual work included.
YOUR NEXT STEP
Share your WordPress website and the kind of support you need after launch.
